Privacy Policy

01. Introduction

At Qudus Cleaning Services, we are committed to protecting the privacy and security of our clients. This policy outlines how we handle your personal information when you use our website to book residential, commercial, or Airbnb cleaning services in Amsterdam and the Randstad.

02. Information We Collect

To provide a high-end cleaning experience, we collect necessary information through our booking forms:

• Contact Details: Name, email address, and phone number.
• Service Address: The location where the cleaning is to be performed.
• Payment Data: Transaction details processed via our secure payment partners. We do not store full credit card numbers on our servers.
• Property Details: Square footage, number of rooms, and specific cleaning instructions.

03. How We Use Your Data

Your data is used solely to facilitate and improve your service experience:

• To schedule and confirm your cleaning appointments.
• To process payments after the service walk-through is complete.
• To communicate service updates or respond to support inquiries.
• To improve our SaaS platform's booking efficiency.

04. Data Security & Retention

We retain your information for as long as necessary to provide you with services and to comply with Dutch legal and tax obligations.

05. Your Legal Rights

Under the GDPR, you have the following rights regarding your personal data:

• Access: The right to request a copy of the data we hold about you.
• Correction: The right to ask us to correct inaccurate information.
• Erasure: The right to request that we delete your personal data.
• Objection: The right to object to our processing of your data for marketing purposes.

To exercise any of these rights, please contact us via our Contact Page.